Payments
December 9, 2024
Are you a professional with strong customer service skills, excellent communication abilities, and a knack for office organization? At Wicks Emmett, we pride ourselves on delivering exceptional service to our clients and creatingwelcoming environment for our team. Our firm values integrity, dedication, and a positive work culture. We are currently seeking a friendly, organized, and professional full-time Front Desk Administrative Associate to join our team. As the first point of contact for clients and visitors, this role is crucial in maintaining a positive and professional image for the firm. If you are punctual, willing to learn, and a great multitasker, we want to hear from you!
Hours:
Tax Season:
Now through mid-April: Monday-Friday, 8am – 5pm and Saturdays, 8am – 12:00pm
Pay:
$18 – $26 per hour, DOE
Responsibilities:
- Answer phones and direct calls
- Greet and assist clients at the front desk.
- Manage and schedule client appointments. Prepare client files for upcoming appointments.
- Scan and log in client documents.
- Prepare outgoing mail, take mail to the post office daily, collect and distribute incoming mail from the PO Box(es). Address returned mail and contact clients as necessary.
- Monitor and confirm delivery of certified mail. Scan receipts to appropriate files.
- Take deposits to the bank.
- Monitor and address firm faxes and voicemails.
- Order and stock supplies for the firm, maintain supply levels, and ensure organization.
- Ensure the kitchen is clean and supplies are stocked.
- Other projects and duties, as assigned.
Physical/Functional Responsibilities:
- Constantly communicates with staff and clients in person, by telephone, and by email; uses hands to type, finger, handle or feel objects or controls; reaches with hands and arms. Occasionally stoops, kneels, bends, crouches and lifts up to 25 pounds.
- Must be able to remain in a stationary position for up to 50% of the time sitting at a desk and/or working on a computer.
- Must be able to occasionally move about inside the office to access file cabinets, office machinery, etc.
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
- Frequently positions self to maintain files in file cabinets.
- Must possess the ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
- Must possess the ability to observe details at close range (within a few feet of the observer).
Minimum Qualifications:
- High school diploma or equivalent
- 1+ years of experience in an administrative role
- Proficiency in Microsoft Office Suite and office equipment
- Strong customer service skills
- Excellent communication and organizational skills
- Ability to multitask and prioritize tasks effectively
- Flexible and adaptive
- Teamwork-focused
Preferred Qualifications:
- Deadline-focused
- Process and detail-oriented
- Energetic and seeks input from others
- Open to new ideas and concepts
Why Join Wicks Emmett?
Work-Life Balance: We value our employees and offer a supportive environment that prioritizes work-life balance.
Great Benefits: Enjoy comprehensive benefits that support your personal and professional growth.
Supportive Environment: Join a collaborative and supportive team that values each member’s contributions.
Local Company: Be part of a local company that takes pride in creating a great place to work.
If you are ready to take on a dynamic and rewarding role at Wicks Emett, please send your resume to Sara Dreier: sara@wicksemmett.com. We look forward to meeting you!
Wicks Emmett is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Apply Now!